On-Duty Technical Support Consultant

Vacancy Code:


Job summary:

The On-Duty Technical Support Consultant will be responsible for initial processing of trouble tickets (TT).

Job Duties:

  • Accept, register and dispatch Trouble Tickets from the Clients.
  • Initial Troble Ticket processing including consulting and resolution of small problems, first communications with customers


  • Willingness to work in shifts: 12 hours three times a week from 8 a.m. to 8 p.m., and from 8 p.m. to 8 a.m.
  • Good communication skills
  • Ability to work well under pressure and handle stress situations
  • Ability and willingness to learn


BS, Degree or Master in engineering (senior students)


Pre-Intermediate or higher


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