GLOBALTEL NON-STANDARD EQUIPMENT AND CBOSS STANDARD SUCCESS

Using the CBOSS convergent solution, the Russian telecom operator GlobalTel has implemented new equipment, intended for continuous object monitoring through Satellite Communications System, without any update.

Using the CBOSS convergent solution, the Russian telecom operator GlobalTel has implemented new equipment, intended for continuous object monitoring through Satellite Communications System, without any update.

GlobalTel planned implementation of new subscriber equipment – simplex modems which can determine the subscriber location even in hard-to-reach areas and is a satphone alternative.

During realization of the project on deployment of the new equipment, CBOSS specialists configured the CBOSSbcc billing system to enable the following features: entering equipment data in the system, asset display in the store accounting system, management of external system for interaction with simplex modems, customer care, rating and bill generation, taking into account the device specifics: absence of IMSI or MSIN. The principle of software flexibility implemented in the CBOSS solution has provided for prompt and successful implementation of the project.

To manage the external simplex modem interaction system, CBOSS engineers configured CBOSSmdDrive, a software for mediation between the billing system and switching equipment, which enables fast solution configuration in conformity with the telecom company infrastructure. A new management point for automatic monitoring and change of the subscriber status through interaction of the billing system and external equipment was created.

After the project completion, GlobalTel can provide a full range of customer care services to subscribers using handset with simplex modems similar to satellite phones which are also provided by GlobalTel. The project results not only met the customer’s requirements but exceeded its expectations, as the operation with simplex modems was supported without any update, which considerably decreased cost of transfer to the new equipment. In the strategic outlook, implementation of the new equipment will allow GlobalTel to increase the subscriber base and boast its revenues.

Oleg Shedenkov, GlobalTel General Director, says, “On saturated market, the issue of subscribers’ loyalty becomes even more important, and consequently, continuous update of subscriber services range, as well as well-adjusted and uninterrupted operation of the customer care system are required. We are pleased that CBOSS Association is our business partner providing for us to deliver the high-quality communications services. The successful implementation of the project to support the GlobalTel new equipment in the CBOSS billing system is another proof of CBOSS specialists’ professionalism”.

Andrey Morozov, CBOSS President says, “Flexible software is most reliable and efficient. It enables solving new tasks without code modifications. I am pleased to say that this project once more proved in practice the correctness of the CBOSS product policy”.

Closed joint stock company GlobalTel (Globalstar - Space Communications) is the exclusive operator of the Globalstar global mobile and fixed satellite system in the Russian Federation.

Utilizing 48 low earth orbit satellites, the Globalstar system covers practically the entire globe between 74° south and north latitudes. At present, Globalstar services are provided in more than 100 countries throughout the world.

For additional information visit www.globaltel.ru

CBOSS is one of the world leaders in the development of innovative convergent IT solutions for end-to-end automation of telecommunications companies, delivering a competitive edge to telecoms across the globe.

CBOSS offers the full range of equipment, system and application software, and professional services, including consulting, turnkey implementation, technical support, staff training, and IT outsourcing, providing telecom companies with guaranteed operations quality while minimizing operational and capital expenditures.

CBOSS can supply operators, service providers, and MVNOs with all components of integrated IT infrastructure and/or services, as well as with full-scale outsourcing options, providing а reliable single point of responsibility.