The model of fixed telecom operator development had been historically predetermined until relatively recently. Operators had often been former state monopolies with no competitors as the level of market entry had been too high. As a result, fixed telecom operators were very conservative and did not deem it necessary to achieve customer loyalty, introduce new services to the market, or cut operating expenses.

Yet, in the past decade, the situation in the fixed telecommunications market has changed radically. The conservative, overregulated, and noncompetitive market has turned into a highly competitive market space. Since IP technology appeared, the network structure has changed a lot, too. The focus has shifted from voice transfer to providing customers with a variety of telecom services.

Fixed telecom operators are also replacing their legacy networks with high-speed, IP-based fiber infrastructures, while integrating fixed and mobile capabilities to achieve fixed–mobile convergence.

To be successful in such a highly competitive market, fixed telecom operators should use an OSS/BSS solution that can support radical changes in their business.

CBOSSconvergence Wireline solution applies versatile CBOSSconvergence functionality to wireline communications. Fixed telecom operators can deploy mobile services over PSTN, i.e., outgoing voice notification, voice/fax mail, auto dialing, interactive VAS management, and time-based charging. All PSTN-specific features are also supported, namely:

  • Base unit and customer equipment management
  • Prospective client management; installation feasibility analysis
  • Repair office operation
  • Automated line testing
  • Network topology analysis and engineering.